Secrets of Customer Service DVD

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  • Regular price £95.00

Our customer service training DVD represents a refreshing new UK made product, which has potential to support organisations to powerfully and refreshingly communicate the meaning of professional service delivery, and to illustrate best practice at a personal level

A great DVD from Martin Gilhooly LTD it will be very useful to your training.

Martin Gilhooly Ltd, a specialist in customer care training, believe a huge part of customer service success - is delivered through value aligned customer service behaviours - in a modern, highly competitive and demanding consumer world!

In the DVD they explore the principle of top class customer service delivery – and illustrate good and not so good practice, from REAL organisations, so you can look to transfer these principles to support your goal of becoming the best you can be!

The DVD can be readily used as a great induction tool, for a thought provoking conference, as part of a training programme or away day session, for staff at all levels.

A great aid to a classroom based customer service training session, where exercises can be built around the principles and illustrations, and in addition, for ongoing and refresher training.

Running Time  33 minutes