This is the third training manual / workbook in this series. They deliver friendly, jargon free and easily digested training materials.
Target audience: Day Care Officers, Assistant Practitioners, Care Assistants, Healthcare Support Workers, Activities workers, Day Care Assistants, Volunteers, Porters, Cooks , Drivers.
Leadership covers:
Demonstrating personal qualities
Working with others
Managing services
Creating a vision and setting objectives
Improving and delivering services
Written by Maggie Kindred
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