It would be great if in life we only ever met people that we got on with. Unfortunately this is not the case, people are different. Some are like us, some are not. These differences can make a relationship difficult and this in turn can affect how we feel and what we do. This PowerHour session will provide insights into how delegates can make those relationships a little easier to handle.
By the end of the session delegates will be able to:
understand what we mean by 'difficult' behaviour
suggest what might be driving the 'difficult' behaviour
use Transactional Analysis to take control of difficult behaviours ad conversations.
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