A powerpoint presentation that is copyright free so you can add your own logo.
- Aggressive, assertive & passive behaviour definitions
- The consequences of behaving aggressively & passively
- The advantages of being assertively
- The behaviour pendulum
- Developing confidence
- Using assertive words developing an assertive vocabulary
- How to be assertive - techniques
- Broken Record, Workable Compromise, Saying No, Fogging, Taking Criticism & Giving Criticism
It comes with a 12 page handout covering the different techniques and 6 short scenarios for participants to try out their skills.