Developing Assertiveness

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This manual contains everything you need to run a half-day session, includes trainer's notes, exercises, handouts and a PowerPoint presentation.
Covering: 
defining assertive behaviour 
different types of behaviour 
consequences of being aggressive or passive 
advantages of being assertive 
the Behaviour Pendulum 
developing an assertiveness agenda 
use of language 
practising using assertive behaviour

The exercises include: defining different types of behaviour; a quiz to identify how you behave in different situations; exploring participants' own situations to develop assertiveness.
Handouts cover: definitions of different types of behaviour; the concepts of individual rights; why we behave passively and the consequences; why we behave assertively and the consequences; verbal assertiveness; and the 3 basic steps to assertiveness.
(33 pages)

Written by Sandy Leong    Will be delivered to your inbox