What's in the pack:
A simple set of trainers’ notes can be found at the end of the pack.
This workshop works best as an in-house programme.
This is a comprehensive workshop that can be delivered in one or two days. It is suitable for people who need to communicate well and influence others. It is particularly suitable for empowering women in business.
Influencing skills will help delegates increase their credibility and help them achieve more in working relationships. The material in this pack is easy to follow and self-explanatory.
Delegate Workbook 44 pages
Your influencing skills toolkit
Communication styles that can work for you
Handling potential conflict, aggressive people and put downs
Understanding how to project yourself and what makes people listen
Gender specific communication styles
Stress reduction exercises
A case study in influencing skills, best practice
Skills practice exercises included
Putting it all together
Underlying psychological principles behind communication and influence. Delegates will gain the skills and techniques to be able to apply those principles in everyday situations.
Written by Caroline Hinkes Easy Training Manuals
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