This manual contains everything to run a half-day session to introduce the skill of listening. It contains comprehensive trainer's notes; exercises; handouts and a PowerPoint presentation ( 9 slides).
what effective listening is
how good are we at listening
skills for effective listening
developing appropriate responses
a listening model
The exercises include: a set of Opinion Cards to promote discussion on what listening is and what it isn't; listening scenarios for practising listening and responding; scenarios to practice appropriate responses in a variety of different situations.
Handouts cover: what is listening, 10 guidelines for responding, and skills for effective listening.
PowerPoint presentation - 9 slides
Written by Sandy Leong Delivered to your inbox
People who bought this also bought 21 Activities for Developing Listening Skills.