Developing Listening Skills Training Manual

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  • Regular price £25.00

This manual contains everything to run a half-day session to introduce the skill of listening. It contains comprehensive trainer's notes; exercises; handouts and a PowerPoint presentation  ( 9 slides). 
what effective listening is 
how good are we at listening
skills for effective listening
developing appropriate responses
a listening model

The exercises include: a set of Opinion Cards to promote discussion on what listening is and what it isn't; listening scenarios for practising listening and responding; scenarios to practice appropriate responses in a variety of different situations.
Handouts cover: what is listening, 10 guidelines for responding, and skills for effective listening. 
PowerPoint presentation  - 9 slides

Written by Sandy Leong    Delivered to your inbox

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