This manual contains everything you need to run a half-day session, includes trainer's notes, exercises, handouts and a PowerPoint presentation.
defining assertive behaviour
different types of behaviour
consequences of being aggressive or passive
advantages of being assertive
the Behaviour Pendulum
developing an assertiveness agenda
use of language
practising using assertive behaviour
The exercises include: defining different types of behaviour; a quiz to identify how you behave in different situations; exploring participants' own situations to develop assertiveness.
Handouts cover: definitions of different types of behaviour; the concepts of individual rights; why we behave passively and the consequences; why we behave assertively and the consequences; verbal assertiveness; and the 3 basic steps to assertiveness.
Written by Sandy Leong Will be delivered to your inbox